trip Reservation & Cancellation policies

Before booking a trip with ESC Outside, we encourage you to thoroughly and carefully read our Reservation & Cancellation Policies AND make sure you read and understand your personal responsibilities delineated on the Safety & Responsibility page on our website.

RESERVATION SCHEDULE:

The trip prices listed on our website are per person and the same for all guests, whether single or double occupancy.  

• Deposit at time of reservation: $1000
• 90 days prior to departure: Balance Due
• Reservations made within 90 days of the trip: Payment in full. 

CANCELLATION SCHEDULE:

• Up to 90 days prior to departure: No Charge!
• 61-90 days prior to departure: Minus 25% of trip cost
• 46-60 days prior to departure: Minus 50% of trip cost
• 45 days or less: Minus 100% of trip cost

ESC Outside strongly recommends Trip Cancellation & Interruption insurance available through Ripcord or Travel Guard.

IF WE CANCEL – ESC Outside reserves the right to cancel any trip because of internal reasons including but not limited to inadequate signups (see Trip Minimums below) or loss of staff due to injury or illness.  If ESC Outside cancels a trip due to internal reasons, a refund of the total amount paid will be given.  Refunds are limited to the amount actually paid to ESC Outside.

IF MOTHER NATURE CANCELS – Should your trip have to be cancelled or postponed by a force majeure (including but not limited to: weather causing delays or cancelled flights, fire, flood, earthquakes, hurricanes, volcanic eruption, pandemic, ongoing or newly introduced travel ban or government statement) ESC Outside is not obligated to provide a refund or offer alternative travel services. Thus, we strongly encourage you to purchase Trip Cancellation & Interruption Insurance so that you are covered in the event of an unexpected change of plans.

IF YOU CANCEL – If you have to cancel a reservation earlier than 61 days prior to the starting date, the deposit will be refunded, minus a 25% participant administration fee. If you cancel within 60-46 days of the trip starting date, the deposit will be refunded, minus a 50% participant administration fee. If you cancel within 45 days or less of the trip starting date, there will be no refund of any costs.

ITINERARY CHANGES OR DELAYS:

Once a trip has begun, ESC Outside reserves the right to alter the itinerary. Occasionally once a trip has started, weather or other factors may cause delays, destination changes, or make completing the trip impossible.  In these circumstances, there will be no refund of fees.  ESC Outside is not responsible for any additional costs (e.g. airline flight changes, additional hotel nights, etc.) associated with trip delays or itinerary changes due to weather or other factors.

Our trips include at least two nights in a hotel or lodge. Our trip rates are the same for all guests, whether single or double occupancy. Because space is limited, we’re unable to guarantee private rooms – but we’ll do our best to accommodate. You may end up with your own room or be paired with a fellow solo traveler of the same gender. Either way, we’ll make sure your experience is seamless, comfortable, and unforgettable.

• Due to limited inventory with our vendor's accommodations, a single room cannot always be guaranteed.
• Please be sure to confirm your rooming arrangements by emailing us or calling 1 (520) 486-8557

To guarantee any ESC Outside trip goes at the listed price, a minimum number of participants must sign up.  Most of our trips require a minimum of 3 to 4 guests to guarantee the trip.  However, in the event your trip does not meet the minimum we will still offer the trip at "below the minimum" required for a modest surcharge – see below

Trips with a minimum of 4:

• 1 guest: Listed price PLUS 100%
• 2 guests: Listed price PLUS 50%
• 3 guests: Listed price PLUS 25%

Trips with a minimum of 3:

• 1 guest: Listed price PLUS 100%
• 2 guests: Listed price PLUS 50%

At 75 days-prior to the starting date we will let you know whether your trip has met the minimum number of participants to guarantee the departure.

You will then have two full weeks to consider the following options.

1. Elect to pay the "below minimum" surcharge to guarantee the trip.
2. Switch to any another itinerary – subject to availability and trip price adjustment.
3. Cancel your trip for a full refund
4. Roll your entire balance into a credit for a future trip with no penalty.

We’re excited to share the trail in the great outdoors with you; in the most authentic way we believe possible! Thanks so much for understanding, and for choosing ESC Outside. We’ll see you soon!

Please contact us with any specific questions or concerns.